Paula Azócar is the SVP of Customer Success at Loadstone, leading a high-performing team of seven and driving strategic growth across Latin America. With six years at the company, she has moved from executing strategy to designing strategy, shaping impactful solutions to lead clients to business success using all of Loadstone's ecosystems.

Her leadership and deep industry knowledge make her essential in fostering long-term success and business transformation.

Passionate about customer success and strategic growth, Paula is committed to delivering outstanding results while continuously pushing boundaries in the ever-evolving digital commerce landscape. Under her leadership, her team optimizes customer experience, strengthens strategic relationships, and drives profitability, ensuring Loadstone remains at the forefront of a competitive market.